Understand Your Health Insurance
For policyholders and families
Learn the basics of health insurance, understand important policy terms, claims, coverage and the questions you should ask before making an insurance decision.
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Whether you're trying to understand your own health insurance or work with insurance customers, learn at your own pace with practical, easy-to-understand lessons.
Practical insurance education. No certification is offered or implied.
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Health Insurance Sales Essentials
For sales professionals
Build practical health-insurance knowledge that can help you explain policies, answer customer questions and have better insurance conversations.
Learning path is being built. New lessons coming soon.
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Health Insurance Advisor Essentials
For insurance advisors
Refresh your health-insurance knowledge and strengthen your understanding of products, policy conditions, claims and customer needs.
Learning path is being built. New lessons coming soon.
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Need a quick answer? Explore short lessons on common health-insurance questions.
- Deductible vs Co-paymentA deductible is an amount you bear; a co-payment is a percentage you bear.Read more
- What is a sub-limit?A cap on what the policy will pay for one specific expense or category.Read more
- What does cashless actually mean?The insurer settles eligible amounts directly with a network hospital.Read more
- What is sum insured?The maximum payable in a policy year, subject to the policy's conditions.Read more
- What is a waiting period?A period after the policy starts during which certain claims are not payable.Read more
- Portability vs MigrationPorting moves you to another insurer; migration moves you within the same one.Read more
Prefer to start with your own policy?
A free policy review applies these lessons directly to the cover you already hold. No obligation.
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